Unable to Update Tax table in QuickBooks Payroll

Unable to Update Tax table

At times due to circumstances out of our hands we end up in a situation wherein the user is unable to update the Tax Table with their QuickBooks Payroll Service. To resolve this issue, all users has to do is follow the steps enumerated below in the same order:

  • Verify the Status of the QuickBooks Subscription:
    • Go to Menu bar and select Employees tab and then follow it by selecting Get Payroll Updates option.
    • In the new screen labeled Get Payroll Updates, locate and note down the status mentioned against Subscription Status option.
  • Ensure QuickBooks is updated with latest release.
    • View Update a QuickBooks Release at http://payroll.intuit.com/support/kb/1000956.html to see details regarding the downloading and installation of Updates for QuickBooks Product in case QuickBooks Payroll Tax Table Out Of Date warning appears on screen
  • Go through the list mentioned below for moving on to the next step:
    • Subscription status: If it is labeled Active
      Current situation: The user has the current and latest subscription of QuickBooks Payroll software.
      What Should Be Done: Ensure that the correct subscription number is entered in the space indicated for it. This number is imperative as it denotes the user as subscriber and also allows him for payroll and other updates. Now proceed to next step.
    • Subscription status: There is no subscription number mentioned
      Current situation: The user has subscribed for QuickBooks payroll Service but is still lacking the subscription number
      What Should Be Done: The user need to connect with Intuit and relay the issue to them in full disclosure.
    • Subscription status: There is no subscription number mentioned
      Current situation: The user has not opted for QuickBooks Payroll service.
      What Should Be Done: Connect with Intuit to subscribe for the service and then proceed to further step.
    • Subscription status: The subscription number is recorded
      Current situation: The user has successfully subscribed with QuickBooks Payroll Services.
      What Should Be Done: Proceed to the next step.
    • Subscription status: The subscription shows Inactive status
      Current situation: It is quite possible the subscription to payroll services is over and expired.
      What Should Be Done: First select Account info option and follow all the instructions showcased with the Wizard to ‘T’. Also make sure that the billing information for the same is up to date. Now proceed forward.
    • Subscription status: The Status is labeled ‘Not Subscribed’
      Current situation: This situation means that the user has not subscribed for the QuickBooks Payroll Service.
      What Should Be Done: Select subscribe option and follow all the instructions carefully as guided by the Wizard. Now go on to the next step.
  • Now try to again update the tax table. In case the issue still persists then proceed to next step
  • Verify the QuickBooks Internet Connection is working
    • Go to Help tab and follow it by Internet Connection Setup option.
    • Go to the option Use My Computer’s Internet Connection Setting and select it. Now click on Next and then done button.

This should resolve the issue and the user’s QuickBooks Payroll service should get updated with Tax Table. However if that is not the case, then the user should immediately contact the technical experts of Intuit or QuickBooks. Alternatively, in case of urgency user can also call on the QuickBooks Payroll helpdesk number 1-844-827-3817 of QBPayrollHelp for instant gratification.

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