QuickBooks Payroll Error 9000

QuickBooks users cannot send payroll data or direct deposits of paychecks if they encountered QuickBooks Payroll Error 9000. It could possibly happen when QB is unable to communicate with its server because of improper Internet connectivity, and more. However, there are various factors that can be reasons behind the occurrence of this Payroll error that are listed in the below.

You can also receive an error messages stating that:

QuickBooks Error 9000 or Payroll connection server. Please try again later 


Error 9000: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience. 

Signs and symptoms to identify QuickBooks Payroll Error 9000

You can easily identify this payroll error code by reading the below listed symptoms:

  • First symptoms you will see when you encounter an error then it continuously displays the same error message on your screen.
  • The active Windows gets crashed due to this QuickBooks Payroll Error 9000
  • PC start freezing from time to time for few seconds 
  • Your QuickBooks software stop responding
  • Your system becomes sluggish or responds slow to the given inputs. 

Possible circumstances that evoke QuickBooks Payroll Error 9000

There are multiple reasons behind the occurrence of the error. Few of them are listed here:

  • Network timeout stops QuickBooks from accessing the server  
  • Incorrect data and the properties of system 
  • Issues may be with your Internet Security and settings of personal firewall software 
  • Invalid security certificate
  • Sending the payrolls or pay in multi-user mode 
  • Application may be inaccurate or illegal or might be expired. 
  • Internet connection might be interruptive which stops QuickBooks from functioning properly.

Important things needs to consider before rectifying error

  • Create a backup of the QuickBooks company file before you precede any troubleshooting
  • Make sure all the windows drivers must be updated
  • Verify whether you have the latest QuickBooks version installed on your system or not.   

6 Reliable Methods to Fix QuickBooks Payroll Error 9000

The below are the prompt methods to easily get rid of this payroll error:

  • First, start your system and then go to the Windows Start menu 
  • Next, a search box opens and type command in the appear search box 
  • After that, press the keys Ctrl + Shift together and then hit Enter key from your console 
  • Now, a permission dialog box pops up on your screen 
  • You have to select the Yes button
  • A blinking cursor with a black box appears on your screen 
  • Type cleanmgr in the same and then press Enter key 
  • Simultaneously, disk cleanup starts calculating the occupied space
  • Check marked the checkbox that appears on your screen 
  • Go to the Temporary files category
  • Select the desired boxes which you wanted to clean 
  • At last, click Ok. 
  • Go to the Microsoft Windows Taskbar on your display window which contain a time display tab 
  • Make a double-click on the same 
  • Now, a window appears on your screen which displays date, time, and year settings 
  • If you find the date and year settings are entered inaccurately manner then change the data values to the correct date, time, and year settings and then click Ok 
  • Once the changes done then try to restart your system
  • Along with that, you have to launch QuickBooks software and then attempt to send the payroll information once again. 

If the solution doesn’t resolve your issue then move to the next method. 

  • Initially, download the preinstall tool 
  • Make sure that you saved the files on your desktop 
  • After that, make a click on the pre-install tool 
  • Then a warning message dialog box pops up on your screen 
  • Click Ok after you you’re done with modifications 
  • Again you have to click Ok once the tool done its work 
  • Finally, click Close and try to restart your PC.
  • Go to the Help menu >> Internet Connection Setup 
  • Choose the option “Use my computer’s Internet Connection settings to establish a connection when this application access the Internet 
  • Hit the Next tab and then move to the Advance Connection Settings 
  • After that, click on the LAN Settings 
  • Check whether “Automatically Detect Settings” checkbox is selected and make sure that the “Proxy Server” checkbox must not be checked/selected
  • Click on the Ok twice and then Done button 
  • Finally, attempt once again to send the payroll information in QuickBooks.
  • In the beginning, open your Internet Explorer
  • Go to the Tools menu and select Internet Options 
  • After that, locate the tab called “Advanced” 
  • Clear the checkbox for “Check for publisher’s certificate revocation” under the Security tab 
  • Click on the Ok button 
  • Finally, restart your system and then attempt once again to send payroll information.
  • Press the Windows Start button on your keyboard 
  • Go to the Control Panel under the Start menu 
  • And then type System Restore within the search box which is situated at the top right-side of your window 
  • Hit the System Restore and then enter password of Administrator if asked
  • After that, select the Restore Point which was created earlier and then click Next 
  • Perform on-screen instructions to finish the Restore process.  


In case, none of the methods mentioned above sorted out QuickBooks Payroll Error 9000 then you can attempt to reinstall QuickBooks software but you must take a backup of the QB company file before you start the reinstallation process. 

Need Professional Help?

If you get stuck anywhere in the process, feel free to get in touch with Payroll.AccountingErrors Support Team.

You can also opt for other QuickBooks Consulting agencies accord authentic support services. Qbpayrollhelp is one of the trustworthy companies that houses Intuit certified ProAdvisors who accord efficient and prompt services. You are assured first call resolution by the knowledgeable and experienced professionals. Dial the toll free number  to connect with the Support team.


  1. What do you understand with QuickBooks Payroll error 9000?

    It is most usual error that occurs when QuickBooks users attempt to send the information of payroll or direct deposit paychecks. It was encountered due to improper Internet Connectivity, invalid security certificate, and more. 

  2. What are the steps taken to backup the company file in QuickBooks Desktop?

    Creating backup of the company data is always necessary when you’re planning to reinstall your QuickBooks Desktop.

    Backup process is pretty easy and you can do by applying the below steps:

    💠 Go to the QuickBooks Desktop icon and make a double-click on the same in order to open the application 
    💠 Next, move to the File menu and then create a local backup from the option “Backup Company” 
    💠 Here, you’ll have choice to select Online Backup or Local Backup and you can choose as per your preference
    💠 Hit next and then perform the instructions to complete the backup process. 

  3. What are the required steps to use QuickBooks Clean Install Tool?

    Ans: The 3 steps mainly required that are relevant to use the QB Clean Install Tool:

    💠 First, uninstall QuickBooks Desktop 
    💠 Next, rename the installation folders 
    💠 Last, reinstall the QuickBooks and save it on your desktop.