QuickBooks Error 15204

What is Quickbooks Error 15204 & How to Fix it?

QuickBooks Error 15204 is a result of improper download and installation of QuickBooks and payroll updates. This error stops the user from the installing the imperative updates for the Payroll system and QuickBooks software.

The updates are the way through which Intuit accords QuickBooks and Payroll users with resolutions and fixes for the errors and bugs recurring with current version of the software available in the market. The point to be kept in mind is to download these updates within the specified time period mentioned with these updates.

The QuickBooks error 15204 and other mentioned error codes crop up when downloading the payroll or QuickBooks updates process is going on.

Some of the error codes with similar reason are:

Before going forward with the resolution, it is imperative that the user verifies the following key points:

  • QuickBooks Payroll has an active subscription.
  • The user has active and stable connection with Internet.
  • Full accessibility towards secured websites.

Best Way to Fix QuickBooks Error 15204

There are number of resolutions for Error Code 15204 listed below. It is recommended to follow each resolution in the sequence it is mentioned below and also try to download updates after every solution process so that not all methods have to be followed.

  • Go to C:\Program Files\Intuit\QuickBooks in order to search the Windows for QBW32.exe.
  • Now right click the mouse on QBW32.exe and then click on properties.
  • Under this locate Digital Signature option, click on it while ensuring that Intuit, Inc. option is selected under this list.
  • Select Details option.
  • In the new screen named Digital Signature Details, select View Certificate option.
  • This shall open the Certificate screen wherein you will be needed to select Install Certificate option.
  • Now keep selecting Next tab till you reach the Finish option. Now click on Finish tab.
  • Restart your computer system and then open QuickBooks software.
  • Now again try to download updates again.

If the above resolution doesn’t work, then the next step is to verify that the Internet connection is stable for swift and non interfering way of downloading the required updates. Compatibility of the QuickBooks software via the settings set for the software as well as the Internet is secured.

Ensure that the restrictions and personal settings of the Firewall along with security software are not stopping the updates from getting downloaded and installed.

These services can get corrupted or damaged which end up causing Error Code 15204. To resolve it, the user can try a tool easily found on http://support.microsoft.com/kb/822798.

Try to resolve the error by starting up the QuickBooks software in safe mode.

Need Professional Help?

The above five resolutions and tips can easily fix the QuickBooks error 15204. However, if the issue still persists it is recommended to immediately get in touch with expert technical support team of Intuit or QuickBooks. If the user is in hurry and not in a state to wait out the long queue, an alternative support agency called QBPayrollHelpcan be contacted via QuickBooks Payroll Support Number 📞+1-844-827-3817.


  1. Does downloading the update in safe mode resolve the QuickBooks error 15204?

    Yes, it can resolve the QuickBooks error 15204 as it happens when the payroll update won’t complete properly. So when you complete the update in safe mode then you won’t get this error. To do this you have to open your computer in Safe mode then update the QuickBooks payroll and then switch to the Normal mode again.

  2. Can I do the clean install to fix QuickBooks error 15204 when something else won’t work for me?

    Yes, you can perform a clean install of the software and the steps are:-

    1. Before clean install, uninstall your QuickBooks desktop properly
    2. After that, again download and then install the QuickBooks Clean install tool in your system
    3. Now go to the QuickBooks folder and then rename the files manually
    4. Again install the QuickBooks Desktop software on your computer
    5. It automatically creates the QuickBooks folder freshly that won’t have any issues and resolves QuickBooks error 15204 in your account.

  3. Is there any way to set the Internet Explorer configuration that fixes the QuickBooks error 15204?

    Yes, these are the steps to fix QuickBooks error 15204 by configuring the Internet Explorer settings:-

    1. Open the Internet Explorer on your computer
    2. Click on the Gear icon that is on the top right side of the browser window
    3. Select the Internet Options
    4. Click on the tab named Security
    5. Now go to the Trusted sites field
    6. Click on the Site and then add the sites that you want to add as the trusted sites.

Related Topics


Email to Payroll.AccountingErrors

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